The Korean Cultural Centre Australia (KCCAU) values your privacy and is committed to protecting your personal information.
We collect, use and manage personal information in accordance with applicable Australian privacy laws.

Why we collect your information

We may collect your personal information when you subscribe to our newsletter, register for or attend our events and programs, make an enquiry, or use our services.

We collect personal information only where it is reasonably necessary for the relevant purpose, including to:

• ●provide and manage our programs, events and services

• ●process registrations, bookings, applications and enquiries

• ●send newsletters and relevant information about KCCAU programs, events and activities

• ●communicate with you about your requests or participation.

Providing your personal information is generally voluntary. However, some information may be required to provide certain services or process your request.

How we collect your information

We generally collect personal information directly from you, including when you complete a registration or application, subscribe to our newsletter, make an enquiry, or otherwise provide information to us.

How we use your information

We use your personal information only for the purpose for which it was collected, to maintain our records, and provide relevant information. 

We do not use personal information for unrelated purposes without your consent.

We do not sell your personal information.

Where necessary, your personal information may be shared with service providers who assist us in delivering our services, programs or communications. These providers are expected to handle your information appropriately and securely.

Personal information we collect

The type of personal information we collect depends on how you interact with us. This may include:

• ●name

• ●email address

• ●phone number

• ●information provided in applications, registrations or enquiries

• ●information relating to your participation in our programs and events.

We only collect information that is reasonably necessary for the relevant purpose and do not seek to collect excessive or unnecessary personal information.

Newsletters and Mailchimp

If you subscribe to our newsletter, your email address will be securely transferred to Mailchimp, a marketing platform used to distribute and manage our newsletters.

Your information will be used for newsletter distribution and subscriber management.

You may unsubscribe from our newsletter at any time by clicking the ‘Unsubscribe’ link at the bottom of the newsletter.

If you request the deletion of your personal information, we will delete it promptly.

How we store your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For newsletter subscribers, personal information is generally retained for 5 years for newsletter distribution and subscriber management, unless you request its deletion.

When personal information is no longer required, it will be securely deleted.

Disclosure of personal information

We may disclose personal information to:

• ●authorised staff and relevant teams within KCCAU

• ●service providers who assist with our programs, events, communications or information systems

• ●other parties where required.

Where external platforms or service providers such as Google Forms or Mailchimp are used, relevant personal information may be transferred to those platforms for the purpose of providing the relevant service. 

We do not sell personal information to third parties.

Accessing or updating your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or out of date.

You may also request the deletion of your personal information.

To make a privacy-related request, please contact us using the details below.

Korean Cultural Centre Australia
Ground Floor, 255 Elizabeth Street
Sydney NSW 2000
Australia

Email: info@koreanculture.org.au

Privacy enquiries

If you have any questions about how we collect, use or manage your personal information, or if you would like to make a privacy-related request, please contact us at the email address above.